Gary Lillian Like many others, Gary fell into birding during COVID after a long career guiding in-place business teams in Fortune 500 companies and startups to reap the economic rewards of customer focus in their businesses. As a subject matter expert in customer experience engineering and customer value delivery, he made many noteworthy contributions in complex B2B and B2C communities and rapidly evolving competitive landscapes. Gary has assisted the San Diego Bird Alliance for the last two years with planning and underwriting for the annual bird festival. While not an accomplished birder or ornithologist, Gary has applied his research skills and dogged determination to summarize the current body of research covering bird and insect interdependencies.